Dedicated to your brand, guaranteed.

We want to make partnering with us an absolute no-brainer, so we’ve made our process entirely risk-free, making us the first and best choice for your business.

Your brand success and satisfaction are what drive us. We strive to exceed all your expectations in the services we provide. We’re so committed to this, we want to offer you not one, not two, but THREE rock-solid guarantees that will fill you with the confidence that your business has chosen the branding studio to partner with.

Design services

The Milhouse Guarantee.

We want your satisfaction and we’re prepared to pay for it. We’re offering an unrivalled 100% money-back guarantee on our design services to ‘keep us honest’ in the creativity department and to offer you, our clients, comfort and security.

We stand by our work and always strive to deliver 111%. To date, all our partners have been 100% satisfied with the work we’ve created on their behalf.

It works like this, simply voice your dissatisfaction – be it, with the designs or development process and we’ll revise accordingly until everything is looking ‘Milhouse’. In the event we can’t win your satisfaction, we’ll refund every. single. cent. back to you. We won’t subtract processing fees and we won’t make you jump through hoops. Your money is back in your wallet, guaranteed.*

Crystal Brand Guarantee.

Your branding needs to make sense, it’s an extension of who you are. If your brand is clear as mud, we’ll work for free until it makes sense and you have a firm understanding of who and what it is.

Our process is deep, involved and covers a lot of ground! We’re offering a groundbreaking brand clarity guarantee! By the end of this project, you will have a complete, full, wholesome, comprehensive understanding of your new businesses brand - We help this by answering ANY of your questions, and we also supply you with a digital & print copy of your brand toolkit to reference back to at any time.

However, if any part of your new brand doesn’t make sense, looks out of place and is not crystal clear, we’ll work for free until it is. Guaranteed.

The White Rabbit Guarantee.

We’ll complete your project by the mutually agreed deadline or we’ll slash 10% off the project’s final value, assuming you’ve provided the necessary feedback, design material and content for the project on time.

We’ll inform you, ahead of time, if the project is delayed, we’ll provide you with an amended completion date. We haven’t disappointed a client with a delayed project and we don’t intend to start now.

There won’t be any white rabbits running late through your design journey.

This is unique in our industry, your typical designer or agency WILL NOT guarantee their work and sure as hell, won’t risk the money in their pockets, that’s for sure.

We’re here to be relentless in helping you reach your brand peak.
No funny business, just good brands.

*Note there are clauses to the ‘Milhouse Guarantee’, whereby a refund is ineligible:

  1. If you’ve already confirmed or approved acceptance of a design, this represents acceptance of the final project, serving as an implicit statement of satisfaction.

  2. Failure to communicate your dissatisfaction more than five working days after the presentation of a concept(s).

  3. If the company for whom the design was performed should close, alter its trading name or undergo other alterations rendering the current design invalid.

  4. Once you’ve assumed final delivery.